Shipping Information
We want to get your new shoes to you as quickly and easily as possible. We offer a variety of shipping options to meet your needs.
Shipping Methods & Costs
We offer several shipping options at checkout. The cost for each method is calculated based on your total order amount and your delivery destination.
- Standard Shipping: This is our default, economical shipping method.
- Expedited Shipping: Get your order faster for an additional fee.
- Express Shipping: For urgent needs, this option provides even quicker delivery.
- Other Services: Additional shipping services may be available depending on your location and the items in your cart. All available options and their costs will be clearly displayed before you complete your purchase.
Order Processing
Most orders are processed and prepared for shipment within one business day. Orders placed on weekends or holidays will be processed the next business day. You will receive a shipment confirmation email with tracking information as soon as your order leaves our facility.
Delivery Times
Delivery times begin once your order has been shipped from our warehouse, not when the order is placed. The following are estimated transit times after shipment:
- Standard Shipping: 3-7 Business Days
- Expedited Shipping: 2-5 Business Days
- Express Shipping: 1-2 Business Days
Please note that these are estimates, and delivery times can be affected by factors beyond our control, such as carrier delays or weather conditions. Deliveries are not made on major holidays.
Shipping Restrictions
We currently ship within the United States. We are unable to ship to P.O. Boxes or APO/FPO addresses. A valid street address is required for all deliveries.
Tracking Your Order
As soon as your order ships, you will receive an email with your tracking number and a link to follow its progress. You can also check the status of your order by logging into your account on our website.
Unable to Track Your Order?
If you have received a shipment confirmation email but the tracking information is not updating, please don’t worry. It can sometimes take 24-48 hours for the tracking status to activate and display in the carrier’s system.
Returns
We hope you love your purchase, but if you are not completely satisfied, you can return new, unworn items. For full details on our return policy and to start a return, please visit osboutiques.com.
Need Help?
For any other questions regarding shipping, our customer service team is here to assist you. Please visit osboutiques.com for more information and support.